This privacy policy will explain how AI Mediocracy uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
What data do we collect?
We collect and process only the information that is necessary to fulfil the purpose outlined in this Privacy Policy.
We collect personal data from you when you provide it to us directly and through your use of the Site. This information includes e.g:
- Information you provide to us when you use our Site (e.g. your name, contact details, gender and any information which you add to your account profile);
- Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information);
- Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media);
- Information you provide us when you enter a competition or participate in a survey;
- Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and Other information necessary to provide the Site, for example we may access your location if you give us your consent.
We may combine information you give us in-store (e.g. if you make a purchase or join our mailing list in-store) with the information above.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products;
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email;
- Use or view our website via your browser’s cookies.
How will we use your data?
Depending on how you use our site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
- To fulfil your order and maintain your online account.
- To manage and respond to any queries or complaints to our customer service team.
- To personalise the site to you and show you content we think you will be most interested in, based on your account information, your purchase history and your browsing activity.
- To improve and maintain the site, and monitor its usage.
- For market research, e.g. we may contact you for feedback about our products.
- To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
- For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
- To comply with our legal and regulatory obligations.
We rely on the following legal basis, under data protection law, to process your personal data:
- Because the processing is necessary to perform a contract with you, or take steps prior to entering into a contract with you (e.g. where you have made a purchase with us, we use your personal data to process the payment and fulfil your order).
- Because we have obtained your consent (e.g. where you contact us with a query, where you add optional information to your account profile, or if you consent to receive marketing from us).
- Because it is in our legitimate interests as an e-commerce provider to maintain and promote our services. We are always seeking to understand more about our customers in order to offer the best products and customer experience. We use information about you to tailor your view of the Site, to make it more interesting and relevant in respect of the products and offers on view.
How do we store your data?
We use service providers based around the world. Consequently, your personal data may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your data than you do under local law. If we transfer personal data outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards, in particular the EU’s standard contractual clauses.
We store customer data throughout the customer relationship. This means that the data remains in our customer register until the customer indicates that the data must be deleted. Data deletion requires that all the customer’s orders have been completed according to law. If the customer has not placed a new order for five (5) years, the information will be removed from our customer register by us.
Marketing
AI Mediocracy would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop AI Mediocracy from contacting you for marketing purposes or giving your data to other members of the AI Mediocracy.
If you no longer wish to be contacted for marketing purposes, don’t hesitate to contact us.
What are your data protection rights?
AI Mediocracy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request AI Mediocracy for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that AI Mediocracy correct any information you believe is inaccurate. You also have the right to request AI Mediocracy to complete the information you believe is incomplete.
The right to erasure – You have the right to request that AI Mediocracy erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that AI Mediocracy restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to AI Mediocracy’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that AI Mediocracy transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@aimediocracy.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
AI Mediocracy uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Advertising and analytics
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – AI Mediocracy uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – AI Mediocracy uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. AI Mediocracy sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Analytics – These cookies allows us to understand how users engage with the site.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
AI Mediocracy website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
AI Mediocracy keeps its privacy policy under regular review and places any updates on this web page.
How to contact us
If you have any questions about AI Mediocracy’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: support@aimediocracy.com
AI Mediocracy
Nahkakuja 9 B 45
33230 Tampere